FREQUENTLY ASKED QUESTIONS

Q: What's the catch?
 
Q: What do I have to do to work with SATOP?
 
Q: Is SATOP accepting all Requests for Technical Assistance?
 
Q: What is a Space Alliance Partner?
 
Q: How do I submit a Request for Technical Assistance?
 
Q: Where are the SATOP Centers located?
 
Q: If I live in a State other than that where SATOP Centers are located,
can I still submit a Request for Technical Assistance?
 
Q: Will SATOP support requests from International companies?
 
Q: Do I have to be an aerospace or high tech company to submit a request?
 
Q: Can you help get my network / e-mail / internet to work?
 
Q: Will SATOP work on multiple requests from the same requestor at the same time?
 
Q: Will an engineer visit my company?
 
Q: Am I free to contact the Space Alliance Partner engineer once the RTA is Placed/Accepted?
 
Q: Am I guaranteed that my Request for Technical assistance will be resolved to my satisfaction?
 
Q: What constitutes an “Out of Scope” request?
 
Q: What if my Request for Technical Assistance is accepted and once in progress, it is determined that the request will take longer than 40 hours to resolve?
 
 
SUCCESS STORY #202
Valuable Telescope Receives 'Coverage' Thanks to SATOP
FIND OUT MORE
 
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