DISCLAIMER AND RIGHTS 1.  The SATOP CENTERS, SATOP sponsors and participating partners do not assume any liability, expressed or implied, including any implied warranties of merchantability, title or fitness for a particular purpose resulting from the use of proposed solutions and other related information pertaining to the submitted technical problems, or warrants that such use will be free from privately owned rights. 2.  Upon receipt of any assistance under this program, the requesting company does hereby hold the SATOP CENTERS, its members, staff and participating technical providers harmless from any liability, legal actions or other consequences caused by or in any way resulting from the assistance rendered. By signing and submitting this form, the company agrees that the SATOP CENTERS have full authority to receive, evaluate, and disclose the technical problem to the SATOP sponsors and participating partners for appropriate action. The SATOP CENTERS reserves the right to reject or request resubmittal of any Request for Technical Assistance. 3. The SATOP CENTERS will work to ensure that all proprietary information submitted by the requestor will not be disclosed, other than to effectively work on the request or as required by law. 4.   In an effort to maintain the highest levels of customer satisfaction possible, SATOP often surveys the requesting companies regarding their experience with SATOP. Surveys are administered by a third party and take the form of a one-page survey sent via mail after a request is closed, followed by a telephone survey in conjunction with an annual evaluation of SATOP. The requesting company acknowledges that it is aware such surveys will be conducted, and understands that participation in such surveys is completely optional.       Go Back

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